Our Promise to our Valued Customers:
We are committed to being your trusted partner by delivering the high quality products with lowest price, service and convenience you deserve. If you are not fully satisfied with your purchase, we are here to help you with an Exchange, Return or Repair.If you received an item from us that you are not satisfied with, please contact Customer Service via email sales008@szmuren.com
Returns
◆ As long as the products don't have man-made damage,we can do the refund for you for any reason in 30 days after you receiving the products.But you need to pay express fee.Our policy lasts 30 days. If 30 days have gone by since you receiving the product, unfortunately we can’t offer you a refund or exchange.
◆ Return for Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please feel free to contact us at sales008@szmuren.com , we are glad to help.
◆ Please contact us by email to request a return address before returning.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Email:sales008@szmuren.com
We cannot refund if it occurs one of the following two situations.
